Reviews

Reviews shows your Google Business reviews from Google Search and Maps directly inside Adventist Place, so you can read, reply to, and manage reviews without leaving the dashboard. Your overall Google review rating is also displayed on the overview page.

Prerequisite: A Google Business account must be connected first. Go to About > Google Business and follow the setup steps to link your Google Business profile before reviews will appear.

Getting There

1. From the overview page for your church/organisation
2. Click About in the left menu
3. Click Reviews in the sub-menu

The Reviews menu item also shows a count badge if there are unread reviews. Your overview page displays your Google Review Rating and review count as part of your performance summary.

What You'll See

Rating Summary

On the left side of the page, you'll see:

• Your average star rating with a visual star display
• A breakdown bar chart showing the percentage of 1- through 5-star reviews
• The total number of reviews (e.g., "Based on 12 reviews")

Review List

On the right, each review shows:

• The reviewer's name and profile photo
• How long ago the review was posted
• Their star rating
• Their comment
• Any reply you've already sent (shown indented with a grey left border)

You can search reviews using the search bar, or click the Filters button to narrow by specific criteria.

Replying to a Review

1. Click Reply beneath the review you want to respond to
2. Type your reply in the text field that appears
3. Click Save

Your reply will appear beneath the review, and be published on Google.

Editing or Deleting a Reply

• To edit an existing reply, click Edit beneath it, update the text, and click Save
• To delete a reply, click Delete and confirm by clicking OK in the confirmation dialog

Marking Reviews as Read/Unread

• Click Mark as Read on an unread review to dismiss it from the unread count
• Click Mark as Unread to flag a review for follow-up — this adds it back to the unread count shown in the sidebar badge and overview page alerts

Tip: The overview page shows a task alert when you have unread reviews (e.g., "3 Reviews Unread") with a link to Read Reviews. Marking reviews as read clears this alert.